I’ve found this great article on TechNet that really gives us the best practices for Troubleshooting Microsoft Exchange Server Latency or Connection Issues..
This is definitely a MUST have in your IT Toolbox.. Enjoy 🙂
Written by Samuel Drey, Premier Field Engineer.
This article is meant to be a hopefully useful guide to help Microsoft Exchange Server IT Operations teams understand, troubleshoot and remedy situations where users are experiencing issues connecting to the Exchange messaging service via Outlook or OWA. I’ve included information relating to Exchange Server 2003, 2007 and 2010. The following process helps rule out server latencies and helps determine whether a less than optimal messaging user experience comes from a client-side configuration, client-side performance issue or a server-side issue.
Step 1: Check the Application Log and System Log
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